To achieve important outcomes in the workplace it is important to communicate assertively utilising a full range of communication mediums while sustaining robust and productive working relationships.
Being a Mentor
This self-paced short course provides a detailed insight into the role of a mentor and how a successful mentor/mentee relationship can be fostered.
Business Networking Basics
This practical short course is full of tips, advice and tactics to help you succeed at business networking. You’ll develop an understanding of how to use networking as a business development tool, and some techniques for approaching networking situations.
Communicate with Influence
If your ability to communicate ideas, objectives or opinions is holding you back, or communicating with influence will improve your work performance, this course is for you.
Communication & Conflict Management Skills Bundle
Save 10% with this course bundle.
Our two most popular skill builder courses combined to skill you up to communicate effectively, have tough conversations and resolve conflict.
Develop Emotional Intelligence
Learn how to identify the impact of your own emotions on others in the workplace, recognise the emotional strengths and weaknesses of staff and use interpersonal skills to maximise team outcomes.
Employment Skills for Older Workers Skill Set
Whether you are re-entering the workforce, shifting "off the tools" or changing industries this skill set is designed to improve those skills required for seeking and securing employment.
Handling Conflict at Work
Conflict can rear its head in any aspect of your personal or professional life. Avoiding conflict might feel like a safe option, but can often leave the issue unresolved and simmering away.
Handling conflict well is a skill anyone can learn – and getting it right can even turn difficult relationships into positive ones.
Managing Work Stress
The short course will help you better understand the causes of stress and how you it can be managed in a work environment. You’ll develop ways to identify stressors and tactics to help deal with how stress manifests in you.
Office Administration Skill Set
This Skill Set includes three course modules specifically designed for anyone who is new to the workplace in an administrative role and wants to make a great first impression. It's ideal for entry level administrative roles including a traineeship, administration officer or receptionist.
Includes bonus Time Management course valued at $89.
PD Pack for Managers
The PD Pack for Managers bundles ten must have management skill sets together to give you a library of courses filled with tips, tricks and insights at your fingertips.
Planning and Delivering a Conference
This self- paced short course will step you through the business conference organising process. From identifying the purpose of the conference to confirming budgets this is a must do course for anyone that has been asked to bring a conference together and needs a place to start.
Self Leadership Skill Set
Become highly employable and a valued team member by developing a suite of in demand soft skills that are transferrable across different industries and job roles.
Show Leadership in the Workplace
This course will help you develop the skills and knowledge required to lead teams through modelling high standards of conduct, being a positive role model and applying a values-based leadership style.
Skills for Conducting Interviews
Knowing what to ask, things to look out for and information to gather from an interview will lead to employing the right person with the right skills.
The Confident Communicator
You’ve heard the phrase ‘walk the talk’, but what about ‘talk the walk’? It’s what some of the most successful people do at work…they’re able to explain and communicate in a way that is compelling, inspiring to get people moving in the same direction.
The Smart Project Planner
Knowing how to coordinate a project – large or small, from go-to-whoa – is a job skill that can really take you places. Tackling any job of any shape or size with a project management approach can produce better results faster, more cost effectively and with a team that feels valued.
Time Management at Work
The challenge of managing your time at work is…well…as old as time.
Dealing with multiple, competing tasks and priorities can leave you feeling stressed and unproductive. It can also have a knock-on effect to other aspects of your work and personal life.