Communication & Negotiation Courses

The Confident Communicator

You’ve heard the phrase ‘walk the talk’, but what about ‘talk the walk’? It’s what some of the most successful people do at work…they’re able to explain and communicate in a way that is compelling, inspiring to get people moving in the same direction.

Develop Emotional Intelligence

This course covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.

Influencing and Negotiation Skills

Become and effective influencer and negotiator in your workplace with this introductory short course.

Communication & Conflict Management Skills Bundle

Save 10% with a skill bundle of courses

Our two most popular skill builder courses combined to skill you up to communicate effectively, have tough conversations and resolve conflict.

Business Networking Basics

This practical short course is full of tips, advice and tactics to help you succeed at business networking. You’ll develop an understanding of how to use networking as a business development tool, and some techniques for approaching networking situations.

Copywriting for Business

Half day face-to-face workshop (Brisbane)
9.00am to 1.00pm, Wednesday 27 June 2018

Well written and impactful business copywriting helps engage and convert new customers.This interactive, half day workshop will help you write compelling content and copy in a business setting.

Professional Presentation Skills

1 day face-to-face course (Brisbane)
9.00am to 4.00pm, Monday 20 August 2018

Discover the art of giving  presentations that are memborable, professional and impactful.

Handling Customer Complaints

This self-paced short course is designed to give you a better understanding of why it is not only important to respond to customer feedback but equally important to help them complain.