Office Administration Skill Set
If you work in an administrative role, or are expected to perform administrative tasks together with other job responsibilities, this skill set will give you the skills to be more efficient and effective.
Administration Essentials Course Bundle
This Skill Set includes four course modules specifically designed for anyone who is new to the workplace in an administrative role and wants to make a great first impression. It's ideal for entry level administrative roles including a traineeship, administration officer or receptionist.
To achieve important outcomes in the workplace it is important to communicate assertively utilising a full range of communication mediums while sustaining robust and productive working relationships.
Being a Mentor
This self-paced short course provides a detailed insight into the role of a mentor and how a successful mentor/mentee relationship can be fostered.
Business Networking Basics
This practical short course is full of tips, advice and tactics to help you succeed at business networking. You’ll develop an understanding of how to use networking as a business development tool, and some techniques for approaching networking situations.
Communicate with Influence
If your ability to communicate ideas, objectives or opinions is holding you back, or communicating with influence will improve your work performance, this course is for you.
Conflict Management Course Bundle
Our two most popular micro training courses combined to skill you up to communicate effectively, have tough conversations and resolve conflict.
Creating a Safety Culture
What is a safety culture? A workplace culture that promotes the safety places a high level of importance on the beliefs, values and attitudes towards safety issues within the organisation.
Develop and nurture relationships at work
Building positive, authentic relationships with colleagues and clients is the foundation for a successful career. This course teaches you the tools, techniques and practices need to nurture mutually beneficial relationships in the workplace.
Develop and use emotional intelligence
Learn how to identify the impact of your own emotions on others in the workplace, recognise the emotional strengths and weaknesses of staff and use interpersonal skills to maximise team outcomes.
DISC Advanced: Your Behavioural Style at Work
Undertaking a DISC Advanced profile assessment is a powerful professional development experience for individuals. You will develop a deep understanding of how you are perceived by others, what makes you tick and how you can adapt your approach to working with others.
Employment Skills for Older Workers Course Bundle
Whether you are re-entering the workforce, shifting "off the tools" or changing industries this skill set is designed to improve those skills required for seeking and securing employment.
Handling Conflict at Work
Conflict can rear its head in any aspect of your personal or professional life. Avoiding conflict might feel like a safe option, but can often leave the issue unresolved and simmering away.
Handling conflict well is a skill anyone can learn – and getting it right can even turn difficult relationships into positive ones.
Health and Safety Leadership
This self-paced short course provides you with the tools you need to be a workplace saftey champion and safety leader.
Innovation in the Workplace
Innovation is about using creativity to enhance the performance of a process, person and teams which leads to a more productive and successful organisation.
Management Skills Kit
The PD Pack for Managers bundles ten must have management skill sets together to give you a library of courses filled with tips, tricks and insights at your fingertips.
Managing Work Stress
The short course will help you better understand the causes of stress and how you it can be managed in a work environment. You’ll develop ways to identify stressors and tactics to help deal with how stress manifests in you.
Microsoft Excel Essentials (2013)
This self-paced, online course will take you through the essential tools and functionality of Excel 2013 with easy to understand examples.
Microsoft Office Course Bundle
The Microsoft Skills Bundle included 3 professional development courses to help you navigate popular office applications.
Microsoft PowerPoint Essentials (2013)
This online short course will teach you the basics for using Microsoft PowerPoint 2013.
Microsoft Word Essentials (2013)
This self-paced, online course will take you through the essential tools and functionality of MS Word 2013 with easy to understand examples.
Planning and Delivering a Conference
This self- paced short course will step you through the business conference organising process. From identifying the purpose of the conference to confirming budgets this is a must do course for anyone that has been asked to bring a conference together and needs a place to start.
Show Leadership in the Workplace
This course will help you develop the skills and knowledge required to lead teams through modelling high standards of conduct, being a positive role model and applying a values-based leadership style.
Skills for Conducting Interviews
Knowing what to ask, things to look out for and information to gather from an interview will lead to employing the right person with the right skills.
The Confident Communicator
You’ve heard the phrase ‘walk the talk’, but what about ‘talk the walk’? It’s what some of the most successful people do at work…they’re able to explain and communicate in a way that is compelling, inspiring to get people moving in the same direction.
The Smart Project Planner
Knowing how to coordinate a project – large or small, from go-to-whoa – is a job skill that can really take you places. Tackling any job of any shape or size with a project management approach can produce better results faster, more cost effectively and with a team that feels valued.
Time Management at Work
The challenge of managing your time at work is…well…as old as time.
Dealing with multiple, competing tasks and priorities can leave you feeling stressed and unproductive. It can also have a knock-on effect to other aspects of your work and personal life.