Sales & Customer Service Courses

Understand Customer Needs

Most people understand the importance of providing good customer service, but this course can help you deliver it.

Promote Your Small Business

There’s no doubt that small business owners are pulled in different directions. Your focus might be split between keeping the books, getting back to customers and, if you’re a sole trader, actually carrying out the service yourself. When things get busy, it’s often marketing and promotions that tend drop in priority.

Create a Business Development Culture

Half day face-to-face workshop - Brisbane
9.00am to 1.00pm, Thursday 17 May 2018

This half-day face-to-face workshop will help you improve sales, client relationships and create a team culture that enhances new business development.

Business Networking Basics

This practical short course is full of tips, advice and tactics to help you succeed at business networking. You’ll develop an understanding of how to use networking as a business development tool, and some techniques for approaching networking situations.