Small Business Essentials

Certificate III in Micro Business Operations

Working in a trade and want to start your own small business? Or looking to take a business idea from concept to reality? This nationally recognised qualification will teach you how to investigate and assess small business opportunities to get you started towards realising your dream.

Small Business Self-Starter

Practical, on-the-job experience? Check. Technical trade knowledge? You’ve got it. Now you want to go into business for yourself. But how do you know you’re ready?

The Small Business Self-Starter course provides you with the practical knowledge, tips and tools you need to scope what your new business could look like.

Understand Customer Needs

Most people understand the importance of providing good customer service, but this course can help you deliver it.

Basic Business Budgeting

Budgets are one of the most important financial statements for your business. Developing and maintaining a budget supports key decisions around the performance, growth and direction of your business. This course will provide you with the foundation knowledge needed to develop a basic understanding of budgets and the budgeting process.

Promote Your Small Business

There’s no doubt that small business owners are pulled in different directions. Your focus might be split between keeping the books, getting back to customers and, if you’re a sole trader, actually carrying out the service yourself. When things get busy, it’s often marketing and promotions that tend drop in priority.

Digital Plans for Small Business Owners

This course will help you develop a plan for using digital technologies to achieve business goals. It involves undertaking a basic review of business digital readiness, identifying opportunities and developing an action plan for using digital initiatives in a small business.

Review and Maintain a Website

This practical describes the skills and knowledge required to undertake data analysis, review website content and update a website. It’s ideal for those without web development skills but who need to maintain a website to keep the content current and accurate.

Create a Social Media Presence for Your Business

This course will help busy small business owners and non-marketers to get a handle on how to use social media to enhance their business.