Influencing and Negotiation Skills

Online self-paced course | 3-5 hours to complete

Complete at your own pace
Early-mid career course
Resume enhancer

Become and effective influencer and negotiator in your workplace with this introductory short course. You’ll develop a solid understanding of the behaviours, styles and approaches that can help you build confidence in negotiating and influencing outcomes.

Influencing and negotiation skills are required in all type of workplaces. These skills will help you produce positive outcomes with colleagues, clients and other key stakeholders.

What you'll learn

  • Understand the concept of personal power and influence;
  • Principles of effective negotiation;
  • Influencing behaviours and how to develop them;
  • How to deliver information based on your audience;
  • Advanced communication techniques;
  • Negotiation tactics and insights;
  • How to align competing or conflicting outcomes;
  • Building trust based relationships.

This course is ideal for

Those who want to build their personal influence at work. The skills and content included in this course can be applied to any work setting or context.

Staff training solutions

Looking to increase your workforces influence and negotiation skills? This course can be tailored for either group online delivery or facilitated face-to-face onsite at your premises. Talk to us about tailoring content to address your specific workforce needs and preferred rates for corporate clients.

Email or phone 1300 549 190.


Course Details:

Professional Development
Fully Online
3 months continuous access
3-5 hours to complete
Start anytime

Course Inclusions:

Certificate of Completion
Activities & self-reflection
Student support


Develop and use emotional intelligence

Learn how to identify the impact of your own emotions on others in the workplace, recognise the emotional strengths and weaknesses of staff and use interpersonal skills to maximise team outcomes.

Handling Conflict at Work

Conflict can rear its head in any aspect of your personal or professional life. Avoiding conflict might feel like a safe option, but can often leave the issue unresolved and simmering away.

Handling conflict well is a skill anyone can learn – and getting it right can even turn difficult relationships into positive ones.