Influencing and Negotiation Skills
Online self-paced course | 3-5 hours to complete
Become and effective influencer and negotiator in your workplace with this introductory short course. You’ll develop a solid understanding of the behaviours, styles and approaches that can help you build confidence in negotiating and influencing outcomes.
Influencing and negotiation skills are required in all type of workplaces. These skills will help you produce positive outcomes with colleagues, clients and other key stakeholders.
What you'll learn
- Understand the concept of personal power and influence;
- Principles of effective negotiation;
- Influencing behaviours and how to develop them;
- How to deliver information based on your audience;
- Advanced communication techniques;
- Negotiation tactics and insights;
- How to align competing or conflicting outcomes;
- Building trust based relationships.
This course is ideal for
Those who want to build their personal influence at work. The skills and content included in this course can be applied to any work setting or context.
Staff training solutions
Looking to increase your workforces influence and negotiation skills? This course can be tailored for either group online delivery or facilitated face-to-face onsite at your premises. Talk to us about tailoring content to address your specific workforce needs and preferred rates for corporate clients.
Email firstname.lastname@example.org or phone 1300 549 190.
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