The Confident Communicator

Online self-paced course | 3-5 hours to complete

Complete at your own pace
Early-mid career course
Resume enhancer

You’ve heard the phrase ‘walk the talk’, but what about ‘talk the walk’? It’s what some of the most successful people do at work…they’re able to explain and communicate in a way that is compelling, inspiring to get people moving in the same direction.

This short course is full of practical tips for lifting the quality of your communication with work mates, suppliers, customers and staff at all levels.

The skills needed to communicate effectively and assertively in the workplace are often undervalued. But the ability to speak your mind clearly, assertively and with confidence can dramatically improve performance, results and relationships at work (and off-site too).

What You'll Learn

  • How to assert yourself in a situation without appearing aggressive or destructive;

  • To use body language and tone of voice to get a message across;

  • How to say ‘no’ respectfully and with the right context;

  • To look out for non-verbal cues when communicating to help people feel more comfortable;

  • Tips for negotiating in difficult situations.

Course Overview

This course is ideal for

  • Those new to the workplace, joining a new or larger team or taking on more responsibility for communicating about jobs or important tasks;

  • Anyone who wants to polish up their communication style and be more effective at work.

Staff training solutions

This professional development course can also be delivered face-to-face for groups of staff as an interactive presentation or half-day workshop. For more information about this course or other workshop topics email or phone 1300 549 190.

$89 $45

Course Details:

Professional Development
Fully Online
3 months continuous access
GST inclusive
Start anytime

Course Inclusions:

Certificate of Completion
Activities & self-reflection
Student support


Administration Essentials Course Bundle

This Skill Set includes four course modules specifically designed for anyone who is new to the workplace in an administrative role and wants to make a great first impression. It's ideal for entry level administrative roles including a traineeship, administration officer or receptionist.

Effective Meetings

Love them or loathe them, when run well, meetings can help bring a team together and get things done. 

Managing Work Stress

The short course will help you better understand the causes of stress and how you it can be managed in a work environment.  You’ll develop ways to identify stressors and tactics to help deal with how stress manifests in you.